About personal information protection
Kobe Rokko Railway Co., Ltd. (hereinafter referred to as the "Company") recognizes the importance of personal information and complies with laws and internal regulations regarding personal information.
Furthermore, in all of our business activities, we will protect the personal information of our customers by appropriately acquiring, using, and managing the personal information we handle. Our company's approach to handling personal information is described below.
About collection of personal information
We collect your personal information by lawful and fair means. We will not collect personal information by deception or other illegal means.
Regarding use of personal information
When acquiring personal information, we will clarify the purpose of use, and if we plan to provide it to a third party, we will clarify the purpose, scope, etc., and do so within an appropriate scope. The use of acquired personal information will be limited to the scope of the purpose specified in advance, and personal information will not be used beyond the scope of the purpose without the customer's approval.
About management of personal information
We will implement appropriate safety management measures and strictly manage your personal information to prevent loss, destruction, falsification, leakage, etc. of your personal information. However, please note that our company cannot be held responsible for any damage caused to customers or third parties due to illegal acts by crackers, etc.
Regarding provision of personal information to third parties
Our company will not provide personal information to third parties without the customer's consent, except in the cases listed below that are permitted in advance by law.
- When a part of the handling of personal information is outsourced to an outside company. However, in this case, we will provide personal information only after entering into a contract with the subcontractor to ensure that the personal information is not used for purposes other than those entrusted to us, and to appropriately manage personal information. Masu.
- When cooperating with a national agency, local government, or a person entrusted by them in carrying out the affairs stipulated by law.
- If there is an imminent danger that threatens the life, body, or property of the Company, other customers, or a third party, and the Company determines that it is necessary to protect the same.
- If the Company determines that it is particularly necessary for the improvement of public health or the healthy development of children, and it is difficult to obtain the customer's consent.
Regarding disclosure of personal information
For disclosure of personal information,
Customer information consultation desk
If you have any opinions or questions regarding the handling of personal information, please contact the consultation desk below.
| <Consultation counter> Kobe Rokko Railway Company | TEL: 078-894-2071 (9:00-17:00 excluding Saturdays, Sundays, and holidays) |
|---|
Regarding revisions
The text on this page was updated on November 1, 2024. It shall apply from the date of publication on this website.