Personal Information Protection
Kobe Rokko Railway Co., Ltd. (hereinafter referred to as "our company") recognizes the importance of personal information and complies with laws, regulations, and internal company rules regarding personal information.
Furthermore, in all of our business activities, we protect our customers' personal information by properly acquiring, using, and managing the personal information we handle. Our approach to handling personal information is set out below.
Collection of personal information
We will collect your personal information by lawful and fair means. We will not collect personal information by false or other fraudulent means
Use of Personal Information
When acquiring personal information, we will clarify the purpose of use, and if we plan to provide it to a third party, we will do so within an appropriate scope after clarifying the purpose, scope, etc. The use of acquired personal information will be limited to the scope of the purpose clearly stated in advance, and personal information will not be used beyond the scope of the purpose without the customer's approval
Management of personal information
We will implement appropriate safety management measures and strictly manage your personal information to prevent loss, destruction, falsification, leakage, etc. However, please note that we cannot be held responsible for any damages incurred by customers or third parties due to unjust acts by crackers, etc
Provision of personal information to third parties
We will not provide personal information to third parties without your consent, except in the cases listed below that are permitted by law
- When outsourcing part of the handling of personal information to an outside party, we will only provide personal information after concluding a contract with the outsourced party to ensure that the personal information is not used for any purpose other than the outsourced business and that the personal information is managed appropriately
- When cooperating with a national government agency, local government, or a person commissioned by them to carry out duties prescribed by law
- When we determine that there is an imminent danger to the life, body, or property of our company, other customers, or a third party, and that such action is necessary to protect such person
- When the information is particularly necessary for the improvement of public health or the healthy development of children, and the Company determines that it would be difficult to obtain your consent
Disclosure of Personal Information
For information on the disclosure of personal information,
Customer information consultation desk
If you have any comments or questions about the handling of personal information, please contact the consultation desk below
| <Consultation desk> Kobe Rokko Railway Company | TEL: 078-894-2071 (9:00-17:00 excluding Saturdays, Sundays, and holidays) |
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Regarding revisions
The text on this page was updated on November 1, 2024. It shall apply from the date of publication on this website.